My wife and I are so thankful for your help. The same day I called about our heating system failing, you sent Evan who came out and fixed it right away. The service was great! And I will surely recommend Drawdy's Heating and Air to everyone I know.
I can not say enough about what a wonderful company Drawdy's is.. Excellent service. They come when they say they will, and if they are delayed, they call and tell you :-) Today Mike Miller came and had my heat going again in no time.. He got our problem fixed and AC going on the last service call he answered.. Purchased the system from them in 2007.. I can't remember Even's last name, but he and Mike and several other crew members did such a wonderful job.. I must say, if you need service for heat or air, you should not call anyone else :-)
My husband and I would like to thank you for the awesome job you did on our heating & ac system. You came in and perform the job in a very professional manner and very quickly !!
Once again' we truly thank you ..
I wanted to take a moment to thank the entire staff of Drawdy's for the amazing service we received over the weekend. Even though we were first time clients, we were treated as though we had been doing business with them for years! Even on a holiday, we were able to have a new unit delivered and installed in a fantastically short time! We were promised that we would not "go to bed hot" and that promise was fulfilled! You have our business forever!!!
We are a business that recently requested services from you guys and I could not be more pleased. I called Drawdy's as a second opinion to our usual contractor and even after I called the problem in as the first company had diagnosed it and you guys went to the trouble to order the part, sight unseen, your technician Evan was honest and professional enough to inform me that our actual problem was something other that the original diagnosis from the other company. He could have easily made the uneccesary repair in addition to the correct repair and we may have never known. We will now be giving all our business to Drawdy's-when you find an honest professionally staffed service company you want to hold onto to them!
Thanks again!! Every time we've needed anything done with our systems and called Drawdy's, we've been absolutely thrilled! Today was no different!
Thank you for such great service!
Outstanding Service Technician - Evan Watson
My aircondition unit malfunctioned on Sunday, July 3, 2011. I had not needed prior service and therfore did not have a preferred service. Because it was an extremely hot July 4th weekend, I had little hope of a service call for several days.
Fortunately, I call Drawdy's and in less than three hours, Mr. Evan Watson arrived at my home. This superb young technician immediately impressed me with his knowledge and professional attitude. In a very short period of time, he was able to correct the problem and provide me with a perfectly operating unit.
Words cannot adequately express the value of this fine young man. In my opinion, your company is fortunate to have this talentaed and personable person in their employ. Because of him, all my future calls will be made to Drawdy's.
Thank you very much.
Thank you. A/C working like a charm. So nice to have cool air on these very hot days. Thanks for your excellent work. May, 25, 2011
I just want to thank everyone for your professionalism. From the receptionist to the technichians. I would like to thank Dean and Rusty in particular. The QUICK response time and thoroughness is greatly appreciated. Keep up the excellent work and may God continue to bless you all!!
Ernie and I just want to thank you and let you know how much we appreciate your hard work. It's nice to know when you can count on people and a bussiness with such high interrity.
Ernie and Sam
I would like to thank the Drawdy's staff for always honoring their warranty. Its always nice to find serious professionals to do business with!
I am pleased to share that my husband and I are so thankful to your company. Any time that we have contacted your company for assistance, you have answered the call with professionalism! All of the techs who have come to service our unit (which we also purchased from you) have been masters of customer service! I thank you for always being there to help us take care of our family throughout the seasons. (Mike came to help us on New Year's Day! Great, great service!)
You don't have enough stars for these guys. They know their business. Rusty and Evan are straight up wonderful people to deal with, I highly recommend them.
Good customer service and a local business family owned. HVAC repair, Air Condition Service and in Columbia SC! Does around Columbia as well! Service contracts available also!
I had to have a new unit. They replaced it the same day and hauled off my old unit.
Had an AC emergency yesterday. Went around and around with a very uncooperative Home Warranty company. It was going to take a week or more for them to get to me. In 100 degree heat, that's not an option! I called Drawdy's and they had someone here within a few hours. They quoted me on a repair and also on a full system replacement. There was no high pressure sales pitch, they just gave me all of my options. I ultimately went for the new unit based on the age of the old unit and its history of breakdowns. They installed the new unit quickly and the crew was professional and courteous. I highly recommend Evan, Kyle and the crew at Drawdy's.
The best in columbia SC!! The HVAC experts!! Joseph provided excellent service! Thanks Joey!!
these guys are efficient and awesome! even offered to sweep up the floors where they track in dirt (it was pouring rain and had to have access in and outside the house) ill never hesitate to call them or refer people to them!
Awesome service! Came out at 9:00pm the night before memorial day! Super nice guy fixed my AC at a reasonable price. Would definitely be using them again!
Excellent service, great people!!!
Awesome locally owned business!! I can't say enough good things about their service. They really take care of their customers and Elgin neighbors.
My AC has been acting up for a few months now... my home warranty sent out a garbage AC guy who was so awful I kicked him out of my house. I then called Drawdy's and they came out the very next day, were wildly professional, insanely helpful, and all around a great team of businessmen! I would absolutely recommend them to anyone in Soda City and they are officially "my AC guys."
Efficient installation. Friendly personnel. Reasonable cost. Quick response.